LMFT/LCSW Program Director

We are growing expanding and hiring.

Hope Cooperative is searching for a Program Director!


Under the direct supervision of the individual designated on the updated agency Organizational Chart, the Program Director is responsible for the oversight of the program (s) as as indicated on the Agency Organizational Chart including but not limited to the Managers, Clinical Department and Medi-Cal Billing/Administrative Support teams as well as the day-to-day operations of the Program (s). The MediCal billing programs consist of a multi-disciplinary team, offering case management and clinical services to adults who have been diagnosed as having a psychiatric illness, are/have been homeless, and possibly have substance abuse issues. The team is responsible for the provision of psychiatric rehabilitative services which may include assessment and plan development, assistance with obtaining housing and entitlements, substance abuse treatment and assistance in any other area of life in which the individual needs help or support in order to successfully live in the community. In addition, the Program Director will act as liaison with Sacramento County Division of Behavioral Health services in regards to contract monitoring and collaboration regarding systems and client concerns.

We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. We are a highly respected, award-winning provider of a full array of mental health and supportive housing services in Sacramento and Yolo Counties, and we need you to bring your compassion and support to the most vulnerable in our community.

At Hope Cooperative we’re committed to the happiness and well-being of our employees, and aim to create a workplace that fosters both personal and professional growth.

This position is a full-time, non-exempt position and may require working some evening and weekend schedules.

HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefit package consisting of, but not limited to, the following, and may be subject to change:

· 21 PTO days year (4 weeks/1 day)

· 26 PTO days after 5th year (5 weeks / 1 day)

· 6 days paid sick time

· 9 paid holidays

· Personal Days (Floating Holidays)

· Employer paid health insurance

· Flexible Spending Account

· 401k match

· Employee Assistance Program

· Regular hourly wage step scale increases

· Flexible hours

· iPhone with unlimited data for personal/profession use and laptop for some positions

· Clinical Supervision towards licensure

· Annual BBQ and staff appreciation awards

· Annual Gift Card Program

· Referral Bonuses

· Transfer Sick Time Hours to PTO Hours

· PTO Cash Out

· Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more.

ESSENTIAL DUTIES and RESPONSIBILITIES: include the following. Other duties may be assigned.

Support individuals with active listening, demonstrate empathy and carry a message of hope and recovery

• Ensure that Best Practices of mental health recovery are taught and implemented.

• Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues.

• Assure the safe, effective and efficient implementation of direct services to clients in accordance with established policies, procedures and standards of care.

• Coordinate client treatment and care with psychiatrists and other members of the treatment team or with community resources as applicable.

• Ensure that direct report staff is informed regarding pertinent Agency business.

• Act as liaison between Sacramento County departments, all funding sources and collaborative agencies to negotiate, fulfill, complete and submit reports regarding scopes, billing rates, staff detailing, MOUs and all other aspects of the contract.

• Ensure that documentation meets Agency and Funding Source standards.

• Support and direct managers regarding personnel issues, following all personnel policies seeking appropriate consultation when necessary.

• Assess, train, and support direct reports including interns/volunteers to ensure quality services.

• Ensure for the review, evaluation and screening of relevant employment applications. Interview and check references on job applicants. Make hiring recommendations to the appropriate management team member.

• Review program budget, make recommendations for budget changes/adjustments and major purchases and ensure the programs remains within budget limitations.

• Provide after-hours service/back-up and crisis intervention on a rotating basis in applicable programs.

• Assist with assigned organizational development activities, grant writing and other major projects.

• Write new procedures and/or policies as requested or needed.

• Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.

• Ensure the accurate screening and assessment of admissions and discharges in conjunction with contracted criteria.

• Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the agency HIPAA Manual.

Education and/or Experience:

• Four (4) years demonstrated experience supervising, delegating, and providing leadership to staff.

• Three (3) years of full-time experience in a mental health setting.

• Three (3) years of demonstrated work experience with, and expert knowledge of, the Medi-Cal billing system.

• Demonstrated knowledge of and the ability to teach the principles of social rehabilitation.

• Demonstrated knowledge of group work principles and the ability to work effectively with groups.

• Knowledge of community organizations and community resources.

• Work experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.

• Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.

• Consumer of mental health services or a family member of a mental health consumer is desirable.

Certificates, Licenses, Registrations:

· Must meet the qualifications of a Mental Health Rehabilitation Specialist

  • Provide own vehicle, possess a valid California Driver’s License and current vehicle insurance. Driving record must meet, and continue to meet the generalized driving guidelines used by our insurance broker.

· Must have at least 3 years of driving experience.

· Must obtain CPR and First Aid certificates within the first six (6) months of employment.

· Must attend Pro-Act training through the agency and obtain Pro-Act Certification within the first year of employment.

· If applicable, obtain 5150 designation through the County of Sacramento within the first year of employment.

Other Skills, Abilities, and Job Requirements:

1. Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings.

2. Consumer of mental health services or a family member of a mental health consumer is desirable.

HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.

To apply, visit our Hope Cooperative – Online Career Center

Final Filing Date: Until Filled

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