Respite Services Coordinator
We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. We are a highly respected, award-winning provider of a full array of mental health and supportive housing services in Sacramento County, and we need you to bring your compassion and support to the most vulnerable in our community.
At Hope Cooperative we’re committed to the happiness and well-being of our employees, and aim to create a workplace that fosters both personal and professional growth.
HOPE Cooperative (aka TLCS, Inc.) offers a competitive benefit package consisting of, but not limited to, the following, and may be subject to change:
Benefits of Employment at Hope Cooperative
- 21 PTO days (4 weeks/1 day)
- 25 PTO days after 5th year (5 weeks / 1 day)
- 6 days paid sick time
- 9 paid scheduled holidays
- Floating holiday(s)
- Personal Days (Floating Holidays)
- Employer paid health insurance
- Flexible Spending Account
- 401k match
- Employee Assistance Program
- Regular hourly wage step scale increases
- Flexible hours
- iPhone with unlimited data for personal/profession use and laptop for some positions
- Clinical Supervision towards licensure
- Annual BBQ and staff appreciation awards
- Annual Gift Card Program
- Referral Bonuses
- Transfer Sick Time Hours to PTO Hours
- PTO Cash Out
- Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more.
The Crisis Respite Services Coordinator will assist individuals in managing their crisis and will offer information, advocacy and referrals for continued assistance and support after they leave the Crisis Respite Center.
The Crisis Respite Center (CRC) is a program designed to provide any Sacramento / Sacramento County resident (18 years and older) who is experiencing a mental health hardship / crisis a place to go to receive support and gain hope for a resolution. The Crisis Respite Center is a person-centered program, providing a welcoming and non-judgmental environment for individuals who are in need of relief from the stresses of life, and who need assistance in stabilizing their mental health crisis. The individuals who come to the CRC may be experiencing a wide variety of mental health issues. The Crisis Respite Center is open and welcomes individuals 24 hours a day / 7 days a week.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery.
- Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues.
- Develop service/goal plans with clients and meet with the clients as needed to encourage, support and advocate for progress and assist with skill development.
- Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified.
- Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, HMIS).
- Shop for food and household supplies to meet program or client needs.
- Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.
- Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
- Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the TLCS HIPAA Manual.
Education and/or Experience:
- Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable.
- Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is desirable.
- Knowledge of Sacramento community organizations and community resources is highly desirable.
- Mental health crisis intervention experience is highly desirable.
- Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.
- Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.
- Must be computer literate with experience in word-processing, email and the internet. Microsoft Office experience preferred.
Other Skills, Abilities, and Job Requirements:
- Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings
HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.
To apply visit Hope Cooperative – Online Career Center
Final Filing Date: Until Filled