Sited Navigator

We are growing, expanding and offering a Sign-on Bonus!!!

We are looking for dynamic, committed individuals to join our team. If you want to be part of the solution to solving homelessness in our community, we are looking for your talent and expertise as we transform and empower the lives of people with mental illness by supporting independence and preventing homelessness. We are a highly respected, award-winning provider of a full array of mental health and supportive housing services in Sacramento County, and we need you to bring your compassion and support to the most vulnerable in our community.

At Hope Cooperative we’re committed to the happiness and well-being of our employees, and aim to create a workplace that fosters both personal and professional growth.

This position is a full-time, non-exempt position working Monday-Friday daytime schedules  

HOPE Cooperative (Formerly TLCS, Inc.) offers a competitive benefit package consisting of, but not limited to, the following, and may be subject to change:

  • 14 PTO days (2 weeks /4 days)
  • 21 PTO days after 1st year (4 weeks/1 day)
  • 25 PTO days after 5th year (5 weeks / 1 day)
  • 6 days paid sick time
  • 10 paid holidays
  • Employer paid health insurance
  • 401k match
  • Regular hourly wage step scale increases
  • Voluntary Dental, Vision, Life Insurance, Accident Insurance, and more.

 

Description: 

The Navigator is responsible for providing recovery-focused crisis intervention, community resources, and support and system navigation services to clients in the Triage Navigator Program.

 

The Triage Navigator Program is designed to provide a variety of mental health services which may include: crisis intervention, intense brief case management and support, system navigation and linkages to services for individuals residing in Sacramento County living with a mental illness or emotional disturbance and requiring crisis intervention.   Navigators may be placed at various access points (i.e., local emergency rooms) to help address gaps in crisis response services and to better meet the needs of those experiencing a mental health crisis in the least restrictive manner possible.  The goals of this program are to improve the client’s experience in achieving wellness and recovery, provide timely access to needed services, reduce unnecessary hospitalizations, inpatient days and recidivism, and mitigate unnecessary expenditures of law enforcement.

 

 

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  1. Support individuals with active listening, demonstration of empathy and carry a message of hope and recovery.
  2. Observe, assess, intervene and refer (within one’s scope of practice) in situations with clients regarding mental health symptoms, physical health symptoms and substance use issues.
  3. Provide positive public relations, community referrals, information and support by linking clients to needed resources; advocate with and on behalf of clients and significant support persons the clients have identified.
  4. Accurately complete all necessary forms, reports and paperwork required by the program on a timely basis (e.g., progress notes, special incident reports, discharge summaries, Medi-Cal billing, Avatar forms, HMIS).
  5. Ensure the office, house, rooms, units and yard are clean and fit for occupancy, where applicable. Provide and assist with cleaning as needed.
  6. Act as a designated Mandated Reporter for the observed or suspected abuse and/or neglect of children, disabled individuals, dependent adults and elder/senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
  7. Transport clients as needed.
  8. Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the AGENCY HIPAA Manual.

 

Education and/or Experience:

  • Ability to work with individuals who have a mental health diagnosis. Experience is highly desirable.
  • Lived experience as a mental health consumer or a family member/loved one of a mental health consumer is highly desirable.
  • Knowledge of Sacramento community organizations and community resources is highly desirable.
  • Mental health crisis intervention experience is highly desirable.
  • Experience with persons who have substance abuse problems, preferably individuals who are dually diagnosed (mental health & substance abuse) is highly desirable.
  • Knowledge of 12-Step Programs and/or personal experience with substance abuse recovery is highly desirable.

 

Computer Skills:

  • Must be computer literate with experience in word-processing, email and the internet. Microsoft Office experience preferred.
  • Knowledge of, and/or experience working with, Sacramento County’s Avatar forms and system is highly desirable.

 

Other Skills, Abilities, and Job Requirements: 

  • Must be willing to undergo a physical, a drug test, an annual Flu shot, and accept the following vaccinations provided by the hospital: Hepatitis A; Hepatitis B; PPD (TB Test); Measles, Mumps and Rubella (MMR); Varicella (Chicken Pox); Tdap (Td/Tetanus).
  • Provide own vehicle, possess a valid California Driver’s License and current vehicle insurance is desired. Driving record must meet and continue to meet the generalized driving guidelines used by our insurance broker
  • Ability to pass clearance of the Federal Bureau of Investigation (FBI) and/or Department of Justice (DOJ) background screenings

 

HOPE Cooperative (Formerly TLCS, Inc.) is an Affirmative Action/Equal Opportunity Employer,   and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.   

 

To apply, send resume to:  hresources@hopecoop.org listing the job title in the subject line.

 

Final Filing Date:  Until Filled

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